Protecting your personal data at 33bm is our top priority. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.
Privacy Policy Highlights at a Glance
All data transfers at 33bm are secured with 256-bit SSL encryption. Your personal and financial information cannot be intercepted by any third party.
Your data is never sold to third parties. It is used solely to provide our services and to meet legal requirements.
Two-factor authentication (2FA) and unusual login detection are active on all account logins.
33bm only collects data that is necessary to operate the service. We do not ask for any personal information beyond what is required.
You may request to verify, correct, or delete any of your data. We respond within 7 business days.
After account closure, data is retained for up to 5 years for legal purposes, then securely deleted.
When you register and use 33bm, we collect certain personal information. This data is used solely to provide you with the best possible betting experience. We never ask for information beyond what is necessary.
33bm never asks for your bank card PIN, mobile banking password, or OTP. If anyone claiming to represent us requests this information, it is fraudulent.
33bm collects data through several methods. Each method is transparent and carried out with your consent.
| Source of Collection | Type of Information | Purpose |
|---|---|---|
| Registration Form | Name, Phone, Date of Birth | Account Registration |
| KYC Verification | NID, Passport, Selfie | Identity Verified |
| Payment Processing | Mobile Number, Transactions | Deposit/Withdrawal |
| Cookies & Logs | IP, Device, Browser | Security & Improvement |
| Support Contact | Messages & Complaints | Troubleshooting |
We never use data purchased from third parties. All information is collected directly from you or through your use of the platform.
Data collected at 33bm is used for specific, clearly defined purposes. We do not use your information for anything outside the scope of this Privacy Policy.
33bm uses your data for marketing purposes only with your explicit consent. You may withdraw that consent at any time.
33bm does not sell or share your personal data without cause. However, in certain circumstances, data may be shared to meet legal or service requirements:
33bm never sells or transfers your data to advertisers, data brokers, or unrelated third parties.
33bm uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform running smoothly.
You can disable cookies at any time through your browser settings. Note that disabling essential cookies may affect certain features. 33bm does not use third-party advertising cookies.
33bm follows industry-leading standards to keep your data secure. Our security measures are regularly tested and updated.
In the event of a security breach, 33bm will notify affected users within 72 hours and take immediate steps to resolve the issue.
You have the following rights regarding your personal data at 33bm. Any request can be submitted through our support team.
You may request to know what personal data 33bm holds about you.
You may request that any incorrect or outdated information be updated or corrected.
You may request deletion of any data that is not subject to legal retention requirements.
You may object to your information being used for marketing or analytics purposes.
You may request a copy of your data in a portable format.
You may request a temporary pause on the processing of your data under certain circumstances.
All rights requests are typically processed within 7 business days. For urgent matters, please contact us directly via the support chat.
33bm does not store your data indefinitely. Specific retention periods are defined for each category of information.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction History | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Identity Verification Records |
| Support Messages | 2 Years | Service Quality Improvement |
| Betting Logs | 3 Years | Dispute Resolution |
| Marketing Consent | Until Consent Is Withdrawn | User Preference |
After the designated retention period, data is permanently and securely deleted so that it can no longer be recovered.
33bm is an adults-only betting platform. We do not serve anyone under 18 or knowingly collect personal data from minors.
If a minor attempts to create an account, parents or guardians can notify our support team and we will take immediate action.
33bm may update this Privacy Policy from time to time. Changes may arise due to service improvements, legal updates, or the adoption of new technologies.
Contact our support team to request a copy of a previous version of our Privacy Policy. We retain all versions from the past 2 years.
If you have any questions about this Privacy Policy, a data-related request, or a concern you'd like to raise, please contact our dedicated privacy team.
Privacy Contact: [email protected]
Support hours: Mon–Sun, 9:00 AM – 11:00 PM (BST).
Standard requests may take up to 7 business days to receive a response.
To exercise your rights, send us an email with the following details: your registered mobile number, the type of request, and a brief description. For your security, your identity will be verified before the request is processed.
For more details, visit our Terms and Conditions And Responsible Gaming Visit the page.